Privacy Policy

Last Updated: March 2025

ES ELEMENTS LLP (“,trading as”, Canada eTA Service) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We collect the following information when you use our services:

Personal identification information (name, date of birth, nationality)
Passport details (number, issue date, expiry date)
Contact information (email address, phone number)
Travel information (purpose of visit, intended travel dates)
Payment information

How We Use Your Information

Your information is used solely for:

Processing your eTA application
Communicating with you about your application status
Providing customer support
Complying with legal obligations

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data is transmitted using secure encryption protocols.

Third-Party Disclosure

Your information is shared only with:

Immigration, Refugees and Citizenship Canada (IRCC) for eTA processing
Payment processors for transaction handling
Legal authorities when required by law

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal retention requirements)
Opt out of marketing communications

Contact Us

For privacy-related questions, contact us at:
Email: support@canadaetaservice.co.uk
Address: 128 City Road, London, EC1V 2NX, United Kingdom