Frequently Asked Questions
What is an eTA?
An Electronic Travel Authorization (eTA) is an entry requirement for visa-exempt foreign nationals travelling to Canada by air. It is electronically linked to your passport and is valid for up to five years or until your passport expires, whichever comes first.
Who needs an eTA?
Most visa-exempt foreign nationals need an eTA to fly to or transit through Canada. This includes citizens of the UK, EU countries, Australia, and many other nations. US citizens and those with a valid Canadian visa do not need an eTA.
How long does the application take?
Most applicants receive their eTA approval within minutes. However, some applications may take several days if additional documentation is required.
Can I apply directly with the government?
Yes. CanadaeTAService.co.uk is a private service provider and is not affiliated with the Government of Canada. You may also apply directly through the official Government of Canada website.
What documents do I need?
You will need a valid passport from a visa-exempt country, a credit or debit card to pay the fee, and an email address.
What if my application is refused?
If your eTA application is refused, you may still be able to apply for a visitor visa. Contact us for guidance on your options.